Responsible Gaming

Online gambling involves risk, and outcomes are determined by chance. There is no guaranteed strategy, system or pattern that can ensure a win. Previous results do not influence future results, and a losing session does not mean that a win is due. Treat every wager as entertainment spending and only use money that you can afford to lose.

Before opening a game or placing a wager, decide how much time and money you are comfortable spending. Consider your gambling budget alongside ordinary expenses such as rent, mortgage payments, food, bills, transport, education and savings. Do not use borrowed money, emergency funds or money needed for essential expenses. Gambling should never be treated as a source of income or as a financial plan.

Never chase losses. Trying to win back money by increasing the amount or frequency of your wagers can make a difficult situation worse. If you feel disappointed, frustrated or under pressure, stop playing and take a break. Gambling is not a solution to debt, stress, loneliness, boredom or other personal concerns.

Good habits for safer play

• Set a spending limit before you begin and do not increase it during a session.
• Set a time limit and take regular breaks away from your device.
• Keep gambling separate from important daily activities and responsibilities.
• Avoid gambling when you are upset, tired, intoxicated or under pressure.
• Keep track of deposits, wagers, losses and the time you spend playing.
• Do not gamble to recover losses or to prove that you can win.
• Avoid using credit, borrowed money or funds intended for essential expenses.
• Talk openly with someone you trust if gambling is becoming difficult to control.

Depending on what is available for your account and jurisdiction, account controls may help you manage your gambling. These controls can include deposit limits, wagering or spending limits, session reminders, time limits, temporary breaks and self-exclusion. A limit is most effective when it is set before you begin playing and treated as a firm boundary.

Deposit and spending limits

A deposit limit can restrict the amount you add to your account over a selected period. Choose an amount based on your personal budget, not on how much you hope to win. If you reach your limit, do not attempt to bypass it by using another payment method or account. Account controls are designed to support your decisions, but they work best when combined with honest tracking and a willingness to stop.

Time limits and breaks

Long sessions can make it harder to notice how much time or money has passed. Use reminders where available, leave your device during breaks and avoid playing continuously. A temporary break can be useful when you feel distracted, emotional or tempted to chase losses. During a break, consider removing gambling applications, blocking access to gambling websites or asking a trusted person to support your plan.

Self-exclusion

Self-exclusion is a stronger restriction for people who want to stop gambling for a defined period or indefinitely. If you choose self-exclusion, follow the available process carefully and do not create another account or use another person’s account to continue playing. Self-exclusion may not remove every gambling opportunity, so you may also wish to contact relevant industry or community support services and use device or payment controls.

If you need help applying a limit, taking a break or requesting self-exclusion, use the responsible gambling or account support options available through Hellspin Casino. We may ask questions to help understand your request and apply the relevant account restriction. Restrictions may not be reversible immediately, and any account action is subject to applicable requirements and account terms.