Cookies Policy
This Cookies Policy explains how Hellspin Casino uses cookies and similar technologies when you visit or use its website and related online services. It describes what cookies are, the types that may be used, why they are used and the choices available to you. This policy should be read together with our Privacy Policy and Terms and Conditions.
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1. What are cookies?
Cookies are small text files that a website places on your computer, mobile phone, tablet or another device when you visit. They allow a website to recognise a device and remember certain information about your visit. Cookies can help a website work properly, remember choices and provide information about how the website is used.
Page contents
Some cookies are placed by the website you are visiting. These are commonly called first-party cookies. Other cookies may be placed by service providers that support website functions, security, analytics, customer assistance or other services. These are commonly called third-party cookies. A cookie may remain on your device until it expires or is deleted, or it may be removed when you close your browser.
Cookies do not usually contain information that directly identifies you by name. However, information connected with cookies may sometimes be combined with other information we hold about you. Where this occurs, we handle the information in accordance with applicable privacy laws and our Privacy Policy.
Similar technologies
We may also use technologies that perform functions similar to cookies, such as pixels, tags, software development kits, local storage and device identifiers. For simplicity, this policy refers to cookies and these similar technologies together as cookies. The technologies used may change as our website, security requirements and service providers develop.
2. How we use cookies
Hellspin Casino may use cookies for several purposes. The cookies used on a particular page or service can depend on the features available, your device, your browser, your cookie choices and whether you are logged in. Cookies may help us provide a reliable, secure and more convenient online experience.
- Operate essential website features, including navigation, account access and session management.
- Maintain security, detect suspicious activity and help prevent unauthorised access, fraud or misuse.
- Remember selected preferences, such as language, region, display settings or cookie choices.
- Keep information entered into forms or other website functions available during a session.
- Understand how visitors use the website, including which pages are viewed and whether links or features work as intended.
- Monitor website performance, stability and technical errors so that problems can be identified and addressed.
- Support customer service, communications and other functions that you request or use.
- Present information or marketing that may be more relevant to your interests, where permitted and where you have provided any required consent.
- Measure the effectiveness of campaigns, promotions or website content without necessarily identifying individual visitors.
- Meet legal, regulatory, auditing and responsible gambling requirements where cookies or similar technologies are reasonably necessary.
Essential cookies
Essential cookies are needed for core website functions. They may support login processes, account security, fraud prevention, session continuity, consent management and other services you ask to use. Because these cookies are necessary for the website or a requested service to operate, they may not be available for opt-out through a cookie preference tool. Blocking them through your browser may prevent some parts of the website from working correctly.
Preference and functionality cookies
These cookies remember choices and settings so that the website can respond to you in a more personalised way. For example, they may remember a language preference, display option or other selection. If you disable these cookies, the website may still be available, but you may need to enter preferences again or some features may be less convenient.
Analytics and performance cookies
Analytics cookies help us understand visitor activity and website performance. They may provide information such as the pages visited, the time spent on a page, general device or browser details, referral information and technical errors. We use this information in aggregated or otherwise appropriate forms to improve content, navigation, functionality and reliability.
Marketing and advertising cookies
Where used and permitted by law, marketing cookies may help measure advertising activity, limit repeated advertisements, understand visits from marketing channels or make content more relevant. These cookies may be provided by third parties. You can usually manage them through our cookie controls or your browser settings. Refusing marketing cookies does not necessarily mean that you will see no advertising; it may mean that advertising is less tailored to your interests.
3. Third-party services and links
Some website functions may be supported by third-party providers. These providers may use cookies or similar technologies in accordance with their own privacy and cookie notices. For example, third parties may support website analytics, security, payment-related functionality, customer support, content delivery or marketing measurement. We do not control every technology used by third parties, and their practices may change independently of this policy.
Our website may include links to third-party websites, applications or services. A link does not mean that Hellspin Casino endorses or controls the third party. If you follow a link, the third party may collect information under its own terms. We recommend reviewing the relevant privacy and cookie information before using an external service or providing personal information.
Information collected through cookies may be processed in Australia or another country, depending on the location of our service providers and the technical infrastructure used to operate the website. We take reasonable steps to handle personal information in accordance with applicable requirements. Further information about collection, use, disclosure and overseas handling is provided in our Privacy Policy.
4. Managing cookies and your choices
When available, our cookie preference tool allows you to accept or refuse optional categories of cookies. You can change your choices later by reopening the tool or using the relevant cookie settings link on the website. Your choices may be stored in a cookie so that they can be remembered. If you delete your cookies, change browsers or use another device, you may need to set your preferences again.
You can also manage cookies through your browser. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies, block cookies from particular websites or receive a warning before a cookie is stored. Instructions differ between browsers and devices, so you should check the help or settings area of your browser for current information.
- Disabling all cookies may affect website security, account access, navigation and other essential functions.
- Blocking optional cookies may reduce personalisation and prevent some preferences from being remembered.
- Cookie controls may apply only to the browser or device where they are set.
- Deleting cookies does not necessarily delete information already collected or held under our Privacy Policy.
- Some third-party cookies may need to be managed through the relevant third party or device settings.
We may update the cookies used on the website from time to time. We may also update this policy to reflect changes in technology, services, legal requirements or our practices. The updated version will be made available on this page, with the effective date or other notice used where appropriate. We encourage you to review this policy periodically.
Questions and privacy requests
If you have a question about this Cookies Policy, want more information about the technologies used or wish to make a privacy-related request, please use the contact or support channel made available on the Hellspin Casino website. We may need to verify your identity before responding to certain requests. Any request will be handled in accordance with applicable law, our Privacy Policy and relevant operational requirements.
